Shipping policy
Thank you for choosing Kiara’s Wellness World. We strive to provide efficient and reliable shipping to ensure a seamless shopping experience.
- Order Process
- Orders are typically processed within 2 business days after payment confirmation.
- Shipping Methods:
- We offer several shipping options based on the destination and urgency of delivery.
- Shipping Rates:
- Shipping costs are calculated at checkout based on the selected shipping method, destination, and order weight.
- Delivery Time:
- Delivery times may vary based on the shipping method and destination:
- Standard Shipping: 2 to 3 business days.
- Express Shipping: 1 business day
- Order Tracking:
- We provide order tracking information once the order has been shipped. You can track your order through our website or the carrier’s website.
- Shipping Areas:
We currently ship to only regions within South Africa. For other areas, please contact us for assistance.
- Delays and Issues:
- We are not responsible for shipping delays caused by factors beyond our control, such as customs, weather conditions, or carrier issues.
- Delivery Address:
- It is the customer’s responsibility to provide accurate and complete shipping information. We are not liable for any delays or non-delivery due to incorrect addresses.
- Damaged or Lost Packages:
- If your package arrives damaged or is lost in transit, please contact us within 3 working days from the expected delivery date, and we will assist you in resolving the issue.
- Contact Us:
- If you have any questions or concerns about our shipment policy, please contact us at kiaraswellnessworld@outlook.com.
- Changes to Policy:
- We reserve the right to update or modify this policy at any time.
Thank you for choosing Kiara’s Wellness World!